Privacy Policy

Your privacy is important to us at BursaPay. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you access or use our platform and related services.

1. Information We Collect

We collect the following types of information to ensure secure and efficient service delivery:

  • Personal identification details (e.g., full name, phone number, email address)
  • Academic or institutional affiliations (where applicable)
  • Transaction records and payment details (processed securely via third-party gateways)
  • Device information, IP address, and browser metadata (for security & analytics)

2. How We Use Your Data

We use your information to:

  • Facilitate transactions and process payments securely
  • Verify user identities and prevent fraudulent activity
  • Provide customer support and respond to inquiries
  • Improve platform performance, functionality, and security
  • Ensure compliance with legal and regulatory obligations
We do not sell, lease, or share your personal data with advertisers or unauthorized third parties.

3. Data Protection & Security

We implement robust security measures including end-to-end encryption, firewall protections, regular security audits, and strict access controls. Your data is stored securely, and only authorized personnel have access based on their roles.

4. Use of Cookies

We use cookies to personalize your experience, enhance platform functionality, and gather usage analytics. You can manage or disable cookies via your browser settings. Disabling cookies may affect certain features of the platform.

5. Third-Party Integrations

BursaPay integrates with reputable third-party payment processors such as Paystack and cryptocurrency services. These platforms may have access to limited user data required for transaction processing and are governed by their own privacy policies. We encourage you to review them.

6. Your Data Rights

You have the right to:

  • Access and review the personal data we hold about you
  • Update or correct inaccurate information
  • Request deletion of your data, subject to legal retention obligations
  • Withdraw consent where applicable
To exercise these rights, contact us at support@bursapay.com.

7. Policy Updates

We reserve the right to amend this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of BursaPay after any modification signifies your acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, feel free to reach out at support@bursapay.com.