Frequently Asked Questions
How do I get started with BursaPay?
Getting started is easy. Just sign up for an account, log in to your dashboard, and choose the purpose for your payment. Whether you're a student or administrator, the platform will guide you through the next steps.
What payment methods are supported?
You can make payments using traditional methods like Naira via Paystack or explore modern options like Cryptocurrency. We’re committed to flexibility and user convenience.
Are there any additional charges?
Yes, a flat platform fee of ₦100 is applied to each transaction. This helps us maintain secure infrastructure and provide you with the best service.
Is my payment secure?
Absolutely. We use Paystack’s trusted infrastructure for all Naira payments, ensuring bank-grade security. All transactions are fully encrypted and compliant with industry standards.
What if I have an issue with a transaction?
We’re here to help. Visit our Contact Us page to report any issue. Our support team will respond promptly to resolve your concern.
Can I track my payment history?
Yes. After logging in, go to your dashboard to view your full payment history, receipts, and transaction status. Everything is organized for transparency and easy access.