How do I get started with BursaPay?
Sign up for an account, log in to your dashboard, and choose your payment type. Whether you're a student or organization, our platform will guide you step by step.
What payment methods are supported?
We support payments via Paystack (Naira) and select cryptocurrencies. You can choose the method that works best for you at checkout.
Is there a fee for using BursaPay?
Yes, a flat ₦100 platform fee is added to every transaction. This supports our secure infrastructure and ongoing service improvements.
Are my payments secure?
Absolutely. Payments are processed via Paystack’s bank-grade encrypted infrastructure and all data is handled with industry-standard security practices.
Can I get a refund if something goes wrong?
Refunds are handled on a case-by-case basis. If you believe there was a mistake or issue, please reach out through our Contact page for assistance.
How do I view my payment history?
Log in and go to your dashboard. You'll find all your past transactions, receipts, and their statuses organized in one place.
How do I contact support?
Use the 'Contact Us' link in the footer or email us directly at supports@bursapay.com. We're here to help!
Is my personal data safe?
Yes. We only collect necessary information and never share your data without consent. For details, read our Privacy Policy.
Do I need to register before making a payment?
Yes, all users must register to ensure accurate records, receipts, and access to their payment history.
Can I pay with crypto even if I don’t have a Nigerian bank account?
Yes, our crypto option lets you make payments without a Nigerian bank account. Just select ‘Crypto’ at checkout.